Join our Glowing Team

About Wigenton Candle Co.
At Wigenton Candle Co., we believe scent is wellness. We’re an elevated candle and lifestyle brand rooted in craftsmanship, clean ingredients, and immersive experiences. As we prepare to open our new flagship location at National Harbor, we’re building a team who brings warmth, intentionality, and elevated service to every interaction.

Location: National Harbor, MD - 164 Waterfront Street
Start Date: July 21, 2025

Our Glowing Opportunities:

Assistant Manager - FT

Customer Service, Scent Guide - PT

About our Glowing Roles

Assistant Manager - This is not your average retail leadership role. As Assistant Manager, you’ll help oversee daily operations while also leading our signature DIY Candle-Making Bar and “Pour Decisions” weekend experiences—held every Friday, Saturday, and Sunday. You’ll blend hospitality and education with structure and style, ensuring every guest experience is welcoming, luxurious, and memorable.

Key Responsibilities:

  • Assist in managing daily store operations and team oversight

  • Lead guests through our DIY candle-making bar and weekend “Pour Decisions” experiences

  • Educate guests on scent pairing, clean candle benefits, and our product philosophy

  • Support merchandising, inventory, and visual displays

  • Ensure smooth daily flow with opening/closing responsibilities

  • Cultivate a team culture of service, creativity, and excellence

We’d Love to Meet You If You:

  • Have 2+ years of leadership or experiential retail experience

  • Are passionate about scent, wellness, and storytelling through product

  • Are confident leading small group activities or events

  • Thrive in fast-paced, guest-centered environments

  • Are available weekends and eager to help launch something special

 

As our Customer Service Associate, Scent Guide to creating unforgettable scented memories." you’ll work in day-to-day retail operations and our interactive DIY Candle-Making Bar and signature “Pour Decisions” experiences every Friday and Saturday. You’re part of a team that curates' meaningful and memorable moments.

What You’ll Do:

  • Support daily store operations with a service-focused oversight
  • Guide guests through the DIY candle-making process with poise and hospitality
  • Support weekend “Pour Decisions” events with structure, style, and brand storytelling
  • Educate customers on scent profiles, mood pairings, and our clean fragrance philosophy
  • Ensure the store is welcoming, visually polished, and flowing smoothly
  • Work closely with leadership to inspire and motivate the retail team
  • Greet customers warmly and assist them with inquiries regarding products and services.
  • Process transactions accurately using a cash register or POS system.
  • Handle cash transactions, ensuring proper cash handling procedures are followed.
  • Upsell products and services to enhance customer satisfaction and increase sales.
  • Resolve customer complaints and issues promptly, maintaining a professional demeanor.
  • Supervise junior staff members when necessary, providing guidance and support.
  • Maintain cleanliness and organization of the checkout area to ensure an inviting atmosphere.
  • Collaborate with team members to achieve store goals and improve customer service practices.

You’re a Great Fit If You:

  • Have 2+ years of experience in retail, customer experience, or event hosting
  • Are passionate about fragrance, wellness, and elevated retail
  • Have strong interpersonal and communication skills
  • Thrive in a hands-on, guest-first environment
  • Can work weekends and are excited to help bring this experience to life
  • Strong customer service skills with the ability to communicate effectively with diverse clientele.
  • Experience with cash handling procedures, including operating cash registers and POS systems.
  • Ability to upsell products while maintaining a positive customer experience.
  • A proactive approach to problem-solving and conflict resolution.

Join us in creating memorable shopping experiences for our customers while developing your skills in a supportive environment!

If this is your time to Glow, then please submit your resume and letter of interest to info@wigentoncandleco.com with your position of interest in the subject line.  We look forward to learning all about your background and how you can join our Glowing Team.