Join our Glowing Team

About Wigenton Candle Co.
At Wigenton Candle Co., we believe scent is wellness. We’re an elevated candle and lifestyle brand rooted in craftsmanship, clean ingredients, and immersive experiences that brings warmth, intentionality, and elevated service to every interaction.

Location: National Harbor, MD - 164 Waterfront Street

Employment type - Seasonal 

Our Glowing Opportunities:

Customer Experience Associate - PT 

What you'll do.

Customer Experience & Sales

  • Warmly Greet every customer upon arrival, ensuring a welcoming and positive first impression at Wigenton Candle Co.

  • Provide a seamless, high-quality customer experience from the moment a guest enters the store through to their checkout process.

  • Become a product knowledge expert to confidently guide customers through our scent and product offerings, assisting them in their consideration and purchase journey (conversion).

  • Facilitate "Pour Decisions" Candle Pickups by efficiently locating and presenting completed, dried candles to returning guests.

  • Answer incoming store phone calls professionally, providing basic information or efficiently directing complex inquiries to the appropriate Lead or Manager.

Store Operations & Efficiency

  • Execute accurate and efficient transactions using the Point-of-Sale (POS) system.

  • Maintain precise cash handling and register reconciliation to minimize loss and financial risk for the company.

  • Restock and merchandise shelves throughout the shift, ensuring all products are correctly placed, neat, and visually appealing to maintain the Wigenton standard.

  • Provide supplementary support to the Candle Instructor during "Pour Decisions" sessions as needed, ensuring a smooth and enjoyable experience for participants.

You’re a Great Fit If You:

  • Have 1+ years of experience in retail, customer experience, or event hosting
  • Are passionate about fragrance, wellness, and elevated retail
  • Have strong interpersonal and communication skills
  • Thrive in a hands-on, guest-first environment
  • Can work weekends and are excited to help bring this experience to life
  • Strong customer service skills with the ability to communicate effectively with diverse clientele.
  • Experience with cash handling procedures, including operating cash registers and POS systems.
  • Ability to upsell products while maintaining a positive customer experience.
  • A proactive approach to problem-solving and conflict resolution.

You’ll get:

  • A fun and supportive work environment.
  • Discounted parking.
  • Employee discount.

Join us in creating memorable experiences for our customers while developing your skills in a supportive environment!

If this is your time to Glow, then please submit your resume and letter of interest to info@wigentoncandleco.com with your position of interest in the subject line.  We look forward to learning all about your background and how you can join our Glowing Team.